Refund and Returns Policy

Soul Suite Wellness – Refund Policy

At Soul Suite Wellness, we are committed to supporting your journey to healing, balance, and empowerment. We deeply value the trust you place in us, and it’s our goal to ensure your experience reflects the highest level of care and integrity.

Service-Based Refunds

Due to the personalized nature of our services—including coaching, consultations, and wellness sessions—all sales are final and non-refundable. Time, energy, and resources are dedicated to your growth and healing from the moment you book.

If you are unable to attend a scheduled session, we ask that you notify us at least 24 hours in advance to reschedule. Missed appointments or cancellations made less than 24 hours prior may not be eligible for rescheduling or credit.

Digital Products & Downloads

All digital products, including ebooks, guided meditations, and course materials, are non-refundable upon purchase due to the instant access provided. Please review all product descriptions before completing your purchase.

Workshops & Events

Cancellations for live events or workshops must be made at least 7 days prior to the event to be eligible for a credit or transfer. No-shows or cancellations within 7 days of the event are non-refundable.

Exceptional Circumstances

We understand that life happens. If you believe your situation warrants an exception to this policy, please contact us at [email protected] and our team will do our best to offer a solution aligned with our values of compassion and fairness.